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BROKEN SPRINGS IN YOUR SUITE ?

HAVE THEM FIXED FROM ONLY

£20.00 plus £2 Per Spring  + VAT

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The Terms and Conditions below do not affect your statutory writes as a consumer.

I will: -

1.        To the best of my ability carry out the required repairs to a satisfactory standard using best upholstery practice.

2.        Only use the best quality materials to the required British Standard.

3.        Call on you to effect repairs on time or will contact you to advise otherwise.

4.        Charge the price as advertised in the press and on my answering machine.

5.        Guarantee all repairs (see below for details).

6.        Give you a vat receipt of payment.

7.        Always be courteous and act in your best interest when repairing your suite.

8.        Discuss with you your requirements. And give you the benefit of my long years of experience.

9.        Give to you a repair warrantee as appropriate.

You will.

1.        Keep your appointment for repair.

2.        Advise me in good time if you need to cancel your appointment.

3.        Pay the call out fee of £20.00 if we make an abortive call on you because you have not let us know that you won’t be in during the appointed time.

4.        Make it known to the spring man exactly your requirements.

5.        Give the spring man sufficient space to work.

6.        Secure all dogs.

7.        Pay the correct amount for the repair work as listed on the invoice on the completion of works or at a time requested by the spring man.

8.      Be charged 25%of the invoice value PER DAY if you cancel or bounce a cheque in payment of deposit or for works carried out. 

All goods remain the  property of the Springman until paid for in full..

9.        Not ask me to forget the vat for cash.

10.     If paying by cheque, offer a guarantee card of the appropriate value.

Warranty

1.          All repairs, unless stated on the sales invoice will have a one-year guarantee.

 Exclusions .we only guarantee that which we replace. Please note, once a spring

 for example is replaced it is very unlikely to break again within the guarantee period. More likely is that another component has failed. I.e. .the clip or the frame please make sure that if you wish to avoid a further repair or call out fee that this is not the case.

2.   You may have been advised that your seating foam is too soft. And is the root cause of your springs breaking. You may have purchased new foam. At the Springman’s discretion you may be offered the following warranty.

   If you have any further broken springs clips or frame faults under a cushions supplied by the Springman you will, for the period of 2 years. Only be asked to pay the advertised call out fee i.e. £20.00  .any further costs will be born by the Springman. (Only zigzag springs and wooden frames apply)

PLEASE NOTE THAT WHEN YOU PAY A DEPOSIT 

YOU ENTER INTO A BINDING CONTRACT.

NO DEPOSITS CAN BE REFUNDED